We are happy to exchange unwanted items that are returned to us within 21 days, provided they are in perfect condition. Please send the items to the address below and enclose a note quoting your order number and specifying, with as much detail as possible, which items you require in exchange.

Please contact us at customerservice@fmbookshops.com to obtain authorization to return to:

(Monday-Friday, 9am-5pm) 

For the return of high value goods we recommend that you use a recorded delivery service as we cannot be responsible for non-delivery of returned items.

Should you receive any items that you did not order, or that proved to be faulty, please contact us using the information above to obtain authorization to return.

see full Terms & Conditions